With the wealth of features and information available, it’s understandable if you have a few questions. Review some common questions other users have posed below. If you still need help, please reach out to your Account Manager or contact support at firstname.lastname@example.org
- The PercyHome Report: FAQ
- The PercyHome Report: FAQ (downloadable 2-pager)
The PercyHome Report: FAQ
Question: Where does a subscribers contact information go after they enter it on the PercyHome?
Answer: ‘My Leads’. Head to your Marketing Suite from Percy’s menu at the top of the screen and select ‘My Leads’.
Question: Can I subscribe someone on their behalf? I know a few people who want home insights, but they haven’t subscribed yet.
Answer: Yes! – An advantage of the PercyHome Monthly Report is that it’s a subscription model. Recipients can unsubscribe at any time.
Question: Can I share my PercyHome on Instagram to attract more subscribers? I shared to FaceBook, but I also have a large audience on Instagram.
Answer: Yes! – While Instagram makes it difficult to share links, you are allowed to put one in your bio! Add the PercyHome URL to your profile bio.
Question: Why does my PercyHome Report only show buyer profiles or IDs some of the time, but not every time?
Answer: Buyers must be added to Percy to show up on the Report! – If an address entered does not show a matching buyers page, either:
(1.) Buyers haven’t been added to Percy, or
(2.) You don’t have enough matches to populate the page.
(Point 2 is by design → No page is a better presentation than showing just 0-1 buyers!)
Question: I don’t see the Equity portion on my site’s PercyHome Reports. Can I add that myself?
Answer: No, you cannot add the Equity section yourself. This is an add-on feature that your organization would have to purchase from Percy.
Question: Can I customize the Equity ad to promote our lending officer partners and their services (or our own)?
Answer: Yes! – The ad customization can be configured with help from the Percy Support. Talk to Percy and we’ll get it set up!
Question: Are Buyer ID’s on the Featured Buyers page interactive? As in, can I click the ID to learn more about the buyer, such as their email?
Answer: No! – All buyer contact information is kept confidential. The only person who can view it is the agent who owns the contact in Percy.
Question: Are all of the buyer insights and online metrics hosted by Percy? And If not, where does the buyer activity come from?
Answer: No! Percy pulls from more data sources than anyone on the market. This includes AVMs like Zillow, Real-Estate CRMs like RealScout, and other apps such as ShowingTime for Open Houses. Click the ‘learn more’ link below for a more detailed overview of the PercyHome Report’s data sources.
Still need help? Please contact support at email@example.com.
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