The PercyHome Report: FAQ

With the wealth of features and information available, it’s understandable if you have a few questions. Review some common questions other users have posed below.  If you still need help, please reach out to your Account Manager or contact support at support@percy.ai

-   The PercyHome Report: FAQ
-   The PercyHome Report: FAQ (downloadable 2-pager)

The PercyHome Report: FAQ

Question:  Where does a subscribers contact information go after they enter it on the PercyHome?
Answer: ‘My Leads’. Head to your Marketing Suite from Percy’s menu at the top of the screen and select ‘My Leads’.

Question:  Can I subscribe someone on their behalf? I know a few people who want home insights, but they haven’t subscribed yet.
Answer:  Yes! – An advantage of the PercyHome Monthly Report is that it’s a subscription model. Recipients can unsubscribe at any time.

Question:  Can I share my PercyHome on Instagram to attract more subscribers? I shared to FaceBook, but I also have a large audience on Instagram.
Answer:  Yes! – While Instagram makes it difficult to share links, you are allowed to put one in your bio! Add the PercyHome URL to your profile bio.

Question:  Why does my PercyHome Report only show buyer profiles or IDs some of the time, but not every time?
Answer:  Buyers must be added to Percy to show up on the Report! – If an address entered does not show a matching buyers page, either:
(1.) Buyers haven’t been added to Percy, or
(2.) You don’t have enough matches to populate the page.
(Point 2 is by design → No page is a better presentation than showing just 0-1 buyers!)

Question:  I don’t see the Equity portion on my site’s PercyHome Reports. Can I add that myself?
Answer:  No, you cannot add the Equity section yourself. This is an add-on feature that your organization would have to purchase from Percy.

Question:  Can I customize the Equity ad to promote our lending officer partners and their services (or our own)?
Answer:  Yes! – The ad customization can be configured with help from the Percy Support. Talk to Percy and we’ll get it set up!

Question:  Are Buyer ID’s on the Featured Buyers page interactive? As in, can I click the ID to learn more about the buyer, such as their email?
Answer:  No! – All buyer contact information is kept confidential. The only person who can view it is the agent who owns the contact in Percy.

Question:  Are all of the buyer insights and online metrics hosted by Percy? And If not, where does the buyer activity come from?
Answer:  No! Percy pulls from more data sources than anyone on the market. This includes AVMs like Zillow, Real-Estate CRMs like RealScout, and other apps such as ShowingTime for Open Houses. Click the ‘learn more’ link below for a more detailed overview of the PercyHome Report’s data sources.

Still need help?  Please contact support at support@percy.ai.

The PercyHome Report: FAQ -- 2-Pager (Click here to download)